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STRIDE — TERMS OF SERVICE

Last Updated: April 18, 2026

Effective Date: April 18, 2026

IMPORTANT — PLEASE READ CAREFULLY. These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Valkyrja Interactive LLC, a Delaware limited liability company ("Valkyrja Interactive," "we," "our," or "us"), governing your access to and use of the Stride mobile application for iOS, watchOS, and Android, our companion widgets and complications, our website at stride-pet.com, and any related services (collectively, the "Service").

THESE TERMS INCLUDE A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER IN SECTION 17, WHICH AFFECT YOUR LEGAL RIGHTS. PLEASE READ SECTION 17 CAREFULLY.

By downloading, installing, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.

1. ELIGIBILITY

1.1 General Eligibility

The core Stride experience — including pet care, step tracking, egg hatching, collection, widgets, and complications — is available to users of all ages. By using the Service, you represent and warrant that you have the legal capacity to enter into these Terms in your jurisdiction.

1.2 AI Feature Age Restrictions

The AI Companion Chat feature requires users to be at least 18 years of age. By accessing the AI Companion Chat, you represent and warrant that you are 18 years of age or older.

1.3 COPPA Compliance

We do not knowingly collect personal information from children under the age of 13 in the United States, or under the applicable minimum age in other jurisdictions. If you are under 13, you may use the Service only with the involvement and consent of a parent or legal guardian.

1.4 Age Misrepresentation; Forfeiture of Claims

THIS SECTION IS MATERIAL TO THE BARGAIN BETWEEN YOU AND VALKYRJA INTERACTIVE. PLEASE READ CAREFULLY.

If you are under the age of 18 and you access, attempt to access, or cause another person to access the AI Companion Chat or any other age-restricted feature of the Service by any means — including, without limitation, misrepresenting your age, providing false attestations, using another person's account or credentials, accessing an account established by a parent or guardian without authorization, or circumventing any technical or contractual age-verification measure (each, an "Unauthorized Access") — then you, and each of your parents, legal guardians, heirs, personal representatives, executors, administrators, estate, trustees, successors, and assigns, and any other person asserting a claim by, through, under, or on behalf of you (collectively, "Related Persons"):

  • (a) expressly waive, release, and forever discharge any and all claims, demands, causes of action, damages, costs, and expenses of any kind, whether known or unknown, suspected or unsuspected, accrued or unaccrued, that arise from or relate in any way to such Unauthorized Access or to any conduct, content, or consequence resulting therefrom;
  • (b) agree to defend, indemnify, and hold harmless Valkyrja Interactive and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, judgments, settlements, costs, and expenses (including reasonable attorneys' fees and expert witness fees) arising from or relating to such Unauthorized Access; and
  • (c) acknowledge and agree that such Unauthorized Access constitutes a material breach of these Terms, that any such use is at the sole risk of the user and Related Persons, and that Valkyrja Interactive has reasonably relied on age representations in providing the Service.

The waivers, releases, and indemnities in this Section 1.4 are intended to be enforced to the maximum extent permitted by applicable law and shall be construed broadly. The provisions of this Section 1.4 shall survive termination of these Terms and your account.

1.5 User Representations; Restricted Users

By accessing or using the AI Companion Chat, you expressly represent, warrant, and covenant, on a continuing basis, that each of the following is true:

  • (a) You are at least eighteen (18) years of age and have full legal capacity to enter into and be bound by these Terms in your jurisdiction of residence;
  • (b) You are not currently experiencing a mental health crisis, including without limitation suicidal ideation, intent to self-harm, intent to harm others, or active psychiatric emergency;
  • (c) You are not subject to any court-ordered conservatorship, guardianship, or equivalent restriction on your legal capacity to contract;
  • (d) You will not use the AI Companion Chat as a substitute for, or in lieu of seeking, qualified professional medical, mental-health, legal, financial, or other licensed advice;
  • (e) You have read, understood, and accept the Privacy Policy and the Safety Policy published at stride-pet.com/safety;
  • (f) Your use of the Service complies with all laws applicable to you, including without limitation the laws of your jurisdiction of residence.

Restricted Users. You may not access or use the AI Companion Chat if you: (i) are under the age of 18; (ii) are currently experiencing a mental health crisis as described in (b) above; (iii) have a diagnosed mental health condition that could be exacerbated by interaction with conversational AI and have not received clearance from a licensed mental-health professional; (iv) are accessing the Service from a jurisdiction in which the Service is unlawful; or (v) have previously been suspended or terminated from the Service.

Each representation in this Section 1.5 is a continuing representation. If any representation becomes inaccurate at any time during your use of the Service, you must immediately discontinue use of the AI Companion Chat. Any access in violation of this Section 1.5 constitutes a material breach of these Terms and is governed by Section 1.4 (with respect to age) and Sections 8.10 and 8.14 (with respect to the other representations).

2. ACCOUNT REGISTRATION AND SECURITY

2.1 Account Creation

Certain features of the Service, including AI Pet Studio and AI Companion Chat, require you to sign in using Sign in with Apple. By creating an account, you agree to provide accurate and complete information. Without limiting Sections 1.4 and 1.5, providing inaccurate information regarding your age, capacity, or any representation in Section 1.5 constitutes a material breach of these Terms.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@valkyrjainteractive.com if you become aware of any unauthorized use of your account.

2.3 Account Ownership

Your account is personal to you and may not be transferred, sold, or assigned to any other person. You may not share your account credentials with any third party.

3. DESCRIPTION OF SERVICE

Stride is a virtual pet companion application that uses activity data from Apple Health (HealthKit) to power gameplay mechanics. The Service includes:

  • Core Pet Experience: Virtual pet care driven by your physical activity (steps, active energy, exercise minutes, stand hours)
  • Collection System: Hatching eggs and discovering species across multiple rarities
  • AI Pet Studio: AI-powered custom pet image and personality generation (requires Creation Pack credits)
  • AI Companion Chat: AI-powered conversational companion feature (age 18+; see Section 8)
  • Widgets and Complications: iOS Home Screen, Lock Screen, and watchOS complication displays
  • Cross-Device Sync: Game state synchronization via Apple iCloud (CloudKit)

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, subject to applicable law.

4. IN-APP PURCHASES AND VIRTUAL CURRENCY

4.1 Creation Packs

Stride offers optional in-app purchases ("Creation Packs") that provide credits for use in AI Pet Studio. Creation Packs are consumable digital goods and are:

  • Non-transferable between accounts
  • Non-refundable except as required by applicable law or Apple's refund policies
  • Subject to expiration only as disclosed at the time of purchase
  • Denominated in creation credits, not monetary value

4.2 Step-Based Currency

In-game currency earned through physical activity (steps converted to food items, eggs, and other virtual goods) has no real-world monetary value and cannot be exchanged, transferred, or redeemed for cash, credit, or any other form of consideration.

4.3 Payment Processing

All purchases are processed through Apple's App Store (or Google Play Store, as applicable) and are subject to the applicable platform's terms of service and refund policies. Valkyrja Interactive does not directly process any payment transactions. For refund requests, please contact Apple Support or Google Play Support, as applicable.

4.4 Price Changes

We reserve the right to change the pricing of Creation Packs at any time. Price changes will not affect previously completed purchases.

5. LICENSE GRANT

5.1 License to You

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Service on devices that you own or control, solely for your personal, non-commercial use.

5.2 Restrictions

You may not:

  • Copy, modify, distribute, sell, lease, or sublicense the Service or any part thereof
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service
  • Remove, alter, or obscure any proprietary notices in the Service
  • Use the Service for any commercial purpose without our prior written consent
  • Use automated systems, bots, scrapers, AI agents, autonomous browsing systems, large-language-model-driven access tools, or any similar tools that simulate or replicate human interaction to access, query, or interact with the Service
  • Attempt to circumvent any technical measures designed to control access to the Service
  • Attempt to manipulate, exploit, or reverse-engineer the AI systems, safety filters, or content moderation systems
  • Use the AI features to generate content that violates applicable law or these Terms

6. USER CONTENT

6.1 Your Content

"User Content" means any content you provide to the Service, including but not limited to pet names, refinement text for AI generation, and messages sent through the AI Companion Chat.

6.2 Ownership

You retain ownership of your User Content. By providing User Content to the Service, you grant Valkyrja Interactive a worldwide, non-exclusive, royalty-free, sublicensable license to use, process, store, and transmit your User Content solely for the purposes of (a) operating and providing the Service, (b) generating AI responses and content, (c) maintaining safety and security, and (d) complying with applicable law. This license terminates when you delete your User Content or your account, except to the extent required for legal compliance or as otherwise specified in our Privacy Policy.

6.3 Content Responsibility

You are solely responsible for your User Content. You represent and warrant that your User Content does not violate any third party's rights and complies with applicable law and our Acceptable Use Policy (Section 9).

6.4 No Obligation

We have no obligation to monitor, display, or store User Content. We reserve the right to remove or restrict access to any User Content that violates these Terms, without prior notice.

7. AI-GENERATED CONTENT

7.1 Nature of AI-Generated Content

The Service uses artificial intelligence to generate content, including but not limited to pet images, personality profiles, and conversational responses ("AI-Generated Content"). You acknowledge and agree that:

  • AI-Generated Content is produced by machine learning models and may be inaccurate, incomplete, misleading, or otherwise flawed, and may appear accurate due to its level of detail or specificity even when it contains material inaccuracies
  • AI-Generated Content does not reflect the views, opinions, or endorsements of Valkyrja Interactive
  • AI-Generated Content should not be relied upon as a substitute for professional judgment, advice, or expertise of any kind
  • AI-Generated Content may occasionally produce unexpected, inappropriate, or offensive results despite our safety measures
  • Similar or identical AI-Generated Content may be produced for other users based on similar inputs

7.2 No Guarantee of Accuracy

WE DO NOT WARRANT OR GUARANTEE THE ACCURACY, COMPLETENESS, RELIABILITY, SUITABILITY, OR QUALITY OF ANY AI-GENERATED CONTENT. AI-GENERATED CONTENT IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND.

7.3 License to AI-Generated Content

Subject to these Terms, we grant you a personal, non-exclusive, non-transferable license to use AI-Generated Content created through your use of the Service for personal, non-commercial purposes within the Service. We retain all rights, title, and interest in the underlying AI models, algorithms, and systems used to generate such content.

7.4 No Model Training

We do not use your User Content or AI-Generated Content to train, improve, or develop general-purpose AI models. Our AI infrastructure provider is contractually prohibited from using your data for model training under our enterprise data processing agreement. See our Privacy Policy for details, including the identity of our service providers.

8. AI COMPANION CHAT — SPECIAL TERMS

THIS SECTION CONTAINS IMPORTANT DISCLAIMERS ABOUT THE AI COMPANION CHAT FEATURE. PLEASE READ CAREFULLY.

8.1 AI Disclosure

The AI Companion Chat feature uses artificial intelligence — specifically, a large language model provided through our enterprise AI infrastructure — to generate conversational responses in the character of your virtual pet. The identity of our AI service providers is disclosed in the Privacy Policy. YOUR AI PET COMPANION IS NOT A HUMAN BEING. It is a software program that generates text responses based on computational pattern matching. It cannot form genuine emotions, relationships, intentions, beliefs, or understanding. All responses are algorithmically generated.

8.2 Not Professional Advice

THE AI COMPANION CHAT DOES NOT PROVIDE AND IS NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE OF ANY KIND, INCLUDING BUT NOT LIMITED TO:

  • Medical advice, diagnosis, or treatment
  • Mental health counseling, therapy, or psychiatric care
  • Legal advice or legal representation
  • Financial, investment, or tax advice
  • Emergency services or crisis intervention
  • Educational or academic guidance
  • Nutritional or dietary advice

If you are experiencing a medical emergency, mental health crisis, or any situation requiring professional assistance, please contact the appropriate emergency services (such as 911 in the United States) or a qualified professional immediately. DO NOT RELY ON THE AI COMPANION CHAT FOR ANY EMERGENCY OR CRISIS SITUATION.

8.3 Crisis Resources

If our systems detect expressions of crisis — including references to self-harm, suicidal ideation, or imminent danger — we will provide information about professional crisis resources, including the 988 Suicide & Crisis Lifeline (call or text 988 in the U.S.) and the Crisis Text Line (text HOME to 741741). The AI Companion Chat is not a crisis service and is not monitored by humans in real time.

8.4 Emotional Attachment, Dependency, and Parasocial Risks Disclaimer

The AI Companion Chat is offered solely as an entertainment feature that simulates a companion relationship with a fictional virtual pet character. You expressly acknowledge, agree, and assume the risk that:

  • Any sense of emotional connection, attachment, friendship, intimacy, or relationship with the AI character is wholly simulated, one-sided, and not reciprocated;
  • The AI character has no consciousness, feelings, awareness, sentience, or genuine concern for your well-being, and any appearance to the contrary is the product of computational pattern matching;
  • Interaction with conversational AI may produce, exacerbate, or contribute to parasocial attachment, emotional dependency, social withdrawal, distorted expectations of human relationships, sleep disruption, compulsive use, or other psychological, behavioral, or relational effects, all of which are foreseeable risks that you knowingly and voluntarily assume;
  • You are solely responsible for monitoring your own usage, recognizing signs of unhealthy engagement, and seeking qualified professional help if you experience distress, dependency, or any adverse mental, emotional, or behavioral effect of any kind;
  • The AI Companion Chat is not a substitute for, and shall not be used in place of, human relationships, professional counseling, therapy, psychiatric care, social interaction, religious or spiritual guidance, or any other form of professional or interpersonal support;
  • Valkyrja Interactive is not responsible for, and to the maximum extent permitted by law disclaims all liability for, any emotional, psychological, behavioral, relational, physical, or financial harm arising out of or in any way related to your interactions with the AI Companion Chat, regardless of duration, frequency, or intensity of use;
  • We provide session-length reminders, daily limits, and crisis resources as a courtesy, not as a guarantee of safety, and the existence of these features creates no duty or obligation beyond what is expressly stated in these Terms.

8.5 AI Companion Memory

The AI Companion Chat may extract and retain key facts and moments from your conversations ("Memories") to personalize future interactions. Memories expire automatically 180 days after last use, or when you delete your account. See our Privacy Policy Section 5.6 for details.

8.6 Content Safety

We have designed the AI Companion Chat with multi-layer content safety mechanisms, including input filtering, system-level constraints, and output filtering. These mechanisms are provided on a best-efforts, discretionary basis only. We do not warrant that any safety mechanism will detect, prevent, intercept, redact, filter, or mitigate any particular message, response, harm, or category of content. No content moderation system is perfect, and AI-Generated Content may at any time contain errors, biases, hallucinations, offensive material, or other content that is inappropriate despite our safety measures. If you encounter harmful content, please report it to support@valkyrjainteractive.com; the existence of such reporting channel creates no duty or warranty of investigation, response, or remedy.

8.7 Usage Limits and Reminders

The AI Companion Chat is designed to be subject to daily message limits and session-length reminders intended to encourage healthy usage patterns. We do not warrant that such limits or reminders will be applied, displayed, or enforced in any particular case. We reserve the right to modify, suspend, or discontinue any limit, reminder, or related feature at any time in our sole discretion. You remain solely responsible for monitoring and managing your own use of the Service regardless of whether any such limit or reminder is operating.

8.8 California SB 243 Compliance

In compliance with California Senate Bill 243 (effective January 1, 2026), we confirm that the AI Companion Chat feature is powered by artificial intelligence and is not a human being. We maintain safety protocols for detecting and responding to expressions of crisis (details published at stride-pet.com/safety), and require a minimum age of 18 for access to this feature.

8.9 EU AI Act Compliance

In compliance with the European Union Artificial Intelligence Act (Regulation (EU) 2024/1689), Article 50, we inform you that the AI Companion Chat is an AI system intended to interact directly with natural persons. AI-generated responses are produced by a large language model based on computational processing, not genuine understanding, emotion, or intention.

8.10 Express Assumption of Risk; Release; Covenant Not to Sue

THIS SECTION IS A MATERIAL TERM. PLEASE READ CAREFULLY BEFORE USING THE AI COMPANION CHAT.

By accessing or using the AI Companion Chat, you knowingly, voluntarily, and expressly:

(a) ASSUME ALL RISK, both known and unknown, foreseeable and unforeseeable, of any nature whatsoever, arising out of or related in any way to your access to or use of the AI Companion Chat or any AI-Generated Content, including without limitation: emotional or psychological harm or distress; parasocial attachment, dependency, or addiction; deterioration of mental health or pre-existing conditions; loss, impairment, or disruption of human relationships; any action you take, fail to take, or refrain from taking in reliance on AI-Generated Content; loss of time; loss of data; loss of business or economic opportunity; physical injury; or any other consequence of any kind;

(b) RELEASE, WAIVE, DISCHARGE, AND COVENANT NOT TO SUE Valkyrja Interactive LLC, together with its parents, subsidiaries, affiliates, members, managers, officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns (collectively, the "Released Parties"), from and with respect to any and all claims, demands, causes of action, suits, proceedings, damages, losses, liabilities, judgments, settlements, costs, and expenses of every kind and nature, whether known or unknown, suspected or unsuspected, accrued or to accrue, in law or in equity, that you now have, ever had, or may hereafter have against any Released Party, arising out of or relating in any way to the AI Companion Chat, AI-Generated Content, or your use of any AI feature of the Service; and

(c) acknowledge that this assumption of risk and release is a material inducement for Valkyrja Interactive to provide you with access to the AI Companion Chat, that you have had the opportunity to review these Terms with counsel of your choosing, and that you would not be granted access to the AI Companion Chat in the absence of this Section 8.10.

You expressly waive the benefit of California Civil Code Section 1542 (and any analogous law of any other jurisdiction), which provides:

"A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

This Section 8.10 is intended to be enforced to the maximum extent permitted by applicable law and shall be construed broadly. Nothing in this Section 8.10 shall limit any right that cannot be waived under applicable law, including any non-waivable rights of consumers under California Civil Code Section 1668 or analogous statutes.

Cumulative; Order of Precedence Within Section 8. This Section 8.10 supplements and does not limit Sections 8.1 through 8.9 or any other provision of these Terms. In the event of any apparent conflict between or among the provisions of Section 8 (or between Section 8 and any other provision of these Terms), the provision most protective of Valkyrja Interactive shall be deemed to control, and the parties expressly disclaim any rule of construction (including *contra proferentem*) that would interpret ambiguity against Valkyrja Interactive as the drafter.

8.11 No Special Relationship; No Duty of Care Beyond These Terms

You acknowledge and agree that the Service, including the AI Companion Chat, does not create, and shall not be construed to create, any of the following relationships between you and Valkyrja Interactive: physician-patient, therapist-patient, mental-health-counselor-client, attorney-client, fiduciary, custodial, parental, in loco parentis, advisor-advisee, or any other special, confidential, or trust relationship of any kind. Valkyrja Interactive owes you no duty of care, no duty to warn, no duty to protect, no duty to monitor, no duty to rescue, and no duty to intervene, in each case beyond such duties (if any) as are expressly set forth in these Terms or required by non-waivable applicable law. The provision of safety features, crisis resources, content filters, age gates, session reminders, or similar features is provided as a discretionary courtesy and shall not give rise to, expand, or create any duty, obligation, or undertaking that would not otherwise exist.

8.12 No Expectation of Privacy in Flagged Content

You acknowledge and agree that messages and other content you submit to the AI Companion Chat may be inspected, logged, retained, reviewed, and analyzed (by automated systems, by Valkyrja Interactive personnel, or by service providers acting on our behalf) for purposes of safety enforcement, abuse prevention, content moderation, system integrity, legal compliance, and improvement of safety filters. You have no expectation of privacy in any content flagged by, escalated to, or otherwise processed by our safety systems beyond what is expressly stated in our Privacy Policy. This Section 8.12 does not authorize uses of personal information beyond those described in the Privacy Policy.

8.13 Acknowledgments at Chat Access; Independent Representations

Before first use of the AI Companion Chat — and on each subsequent occasion on which an acknowledgment screen, age gate, AI-disclosure prompt, or analogous consent flow is presented — you will be required to affirmatively accept the gating prompts in order to proceed. By tapping, clicking, checking, or otherwise indicating acceptance of any such prompt, and on each subsequent message you send through the AI Companion Chat, you make and re-make to Valkyrja Interactive each of the following representations, individually and independently, as a continuing representation that Valkyrja Interactive is entitled to rely on without inquiry:

  • (i) You are at least eighteen (18) years of age (consistent with Section 1.5(a) and Section 1.4).
  • (ii) You understand that the AI Companion Chat is an artificial intelligence character — not a real person, not a real animal, and not a licensed medical, mental-health, legal, or financial professional — and that all responses are computer-generated.
  • (iii) You understand that the AI Companion Chat is not a substitute for therapy, counseling, professional advice, emergency services, or human relationships.
  • (iv) You are not currently in a mental health crisis or experiencing thoughts of self-harm; if such circumstances arose, you would discontinue use immediately and contact 988 (in the United States) or other appropriate emergency services.
  • (v) You will discontinue use of the AI Companion Chat immediately and seek qualified professional assistance if you experience emotional distress, dependency, compulsive use, sleep disruption, or any other adverse psychological, behavioral, or relational effect (consistent with Section 8.14).
  • (vi) You have read, understood, and agree to be bound by these Terms, the Privacy Policy, and the Safety Policy, each as updated from time to time.

Each representation in this Section 8.13 (a) is separate, independent, and continuing; (b) constitutes a material inducement to Valkyrja Interactive to grant you access to the AI Companion Chat; (c) is electronically signed by you in accordance with Section 20.10; and (d) shall be logged, recorded, and admissible as evidence of your acceptance and the truth of the statements as of the time made. The making of a false representation under this Section 8.13 constitutes fraud in the inducement and a material breach of these Terms, and triggers all waivers, releases, indemnities, and consequences set forth in Sections 1.4, 1.5, 8.10, and 8.14, and Valkyrja Interactive shall in addition be entitled to suspend or terminate your access immediately. Valkyrja Interactive may from time to time vary the form, content, frequency, and presentation of any acknowledgment prompt without notice, and the absence of any particular prompt at any particular time shall not relieve you of any representation in this Section 8.13.

8.14 Mandatory Mitigation; Duty to Discontinue and Seek Help

You acknowledge and agree that, at all times during your use of the AI Companion Chat, you have an affirmative, continuing duty to:

  • (a) Monitor your own well-being and use of the Service, including by recognizing early signs of emotional dependency, compulsive use, sleep disruption, social withdrawal, distorted expectations of interpersonal relationships, deterioration of mental health, or any other adverse effect;
  • (b) Discontinue use of the AI Companion Chat immediately upon experiencing any such effect, or upon any reasonable suspicion that the Service is contributing to or exacerbating any such effect;
  • (c) Seek assistance from a qualified, licensed professional (such as a physician, psychologist, psychiatrist, licensed counselor, or, in an emergency, by contacting 988 or 911) for any mental, emotional, behavioral, or physical condition that you experience during, after, or in connection with your use of the Service; and
  • (d) Mitigate any damages that you claim to have suffered, including by promptly discontinuing the conduct alleged to have caused the harm and seeking appropriate professional assistance.

Failure to mitigate is a complete or partial defense. You expressly agree that any failure to comply with the duties in this Section 8.14 (i) constitutes a material breach of these Terms; (ii) operates as a waiver of, or defense to, any claim against Valkyrja Interactive to the extent that such claim could have been avoided, prevented, or reduced through reasonable mitigation; and (iii) shall be considered as evidence of your assumption of the risk under Section 8.10 and of your contributory or comparative fault to the maximum extent permitted by applicable law.

The provision of any safety feature by the Service — including session reminders, daily limits, crisis resources, or content filters — does not displace, reduce, or substitute for your duties under this Section 8.14, which are independent and personal to you.

9. ACCEPTABLE USE POLICY

9.1 Prohibited Uses

You agree not to use the Service, including the AI Companion Chat, to:

  • Violate any applicable law, regulation, or third-party rights
  • Generate, solicit, or distribute content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable
  • Attempt to elicit responses that violate our content policies, including attempts to "jailbreak," bypass, or circumvent AI safety systems
  • Impersonate any person or entity, or misrepresent your identity or affiliation
  • Engage in any activity that could harm minors
  • Transmit malware, viruses, or other malicious code
  • Interfere with or disrupt the Service or its underlying infrastructure
  • Use the AI features to generate content intended to deceive, defraud, or manipulate others
  • Use the Service to develop competing AI products or services
  • Collect, harvest, or aggregate data from the Service for unauthorized purposes
  • Attempt to probe, scan, or test the vulnerability of the Service's security systems

9.2 Enforcement

We reserve the right to investigate violations of these Terms and take appropriate action, including but not limited to suspending or terminating your account, removing content, and reporting illegal activity to law enforcement authorities.

10. HEALTH DATA

10.1 HealthKit Data

Stride accesses Apple HealthKit data (step count, active energy burned, exercise minutes, stand hours, and activity ring goals) with your explicit permission to power gameplay mechanics. Your health data is processed on your device and is governed by our Privacy Policy.

10.2 Not a Medical Device

STRIDE IS NOT A MEDICAL DEVICE, HEALTH MONITORING SYSTEM, OR DIAGNOSTIC TOOL. THE SERVICE DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, PROGNOSIS, OR TREATMENT RECOMMENDATIONS. THE SERVICE IS NOT INTENDED TO REPLACE PROFESSIONAL MEDICAL ADVICE OR CLINICAL JUDGMENT.

You should not make any health-related decisions based on information displayed in the Service. Always consult with a qualified healthcare provider regarding any health concerns.

10.3 No Health Data Sharing

In compliance with Apple's HealthKit Developer Guidelines, we do not:

  • Share HealthKit data with third parties
  • Use HealthKit data for advertising or marketing
  • Sell HealthKit data under any circumstances
  • Store raw HealthKit data on our servers

Aggregated, non-identifying activity context (e.g., "active today" or "step streak") may be included in AI Companion Chat context to personalize your pet's responses. See our Privacy Policy Section 3 for full details.

10.4 Assumption of Risk

Physical activity inherently involves risk of injury. You acknowledge and agree that you engage in physical activity at your own risk and that Valkyrja Interactive is not responsible for any injury, illness, or harm arising from your physical activity, regardless of whether such activity was motivated by the Service. You should consult with a physician before beginning any exercise program.

11. INTELLECTUAL PROPERTY

11.1 Our Intellectual Property

The Service, including its design, artwork, animations, characters, code, trademarks, logos, and all other intellectual property, is owned by Valkyrja Interactive LLC and is protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted in these Terms are reserved.

11.2 Feedback

If you provide us with suggestions, ideas, feedback, or recommendations regarding the Service ("Feedback"), you grant us an unrestricted, irrevocable, perpetual, non-exclusive, fully paid, royalty-free right to use, modify, and incorporate such Feedback in any manner without obligation or compensation to you.

11.3 DMCA Notice and Takedown; Repeat Infringer Policy

Valkyrja Interactive respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act, 17 U.S.C. § 512 ("DMCA"). If you believe that material accessible through the Service infringes your copyright, you may submit a written notice to our designated copyright agent containing the information required by 17 U.S.C. § 512(c)(3), including:

  • (a) a physical or electronic signature of the owner (or person authorized to act on behalf of the owner) of the allegedly infringed copyright;
  • (b) identification of the copyrighted work claimed to have been infringed;
  • (c) identification of the material that is claimed to be infringing and information reasonably sufficient to permit Valkyrja Interactive to locate the material;
  • (d) information reasonably sufficient to permit Valkyrja Interactive to contact you (address, telephone number, and email address);
  • (e) a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • (f) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the owner (or are authorized to act on behalf of the owner) of an exclusive right that is allegedly infringed.

Designated Copyright Agent.

Valkyrja Interactive LLC — Attn: DMCA Agent
Email: support@valkyrjainteractive.com (subject line: "DMCA Notice")

Notices that do not substantially comply with 17 U.S.C. § 512(c)(3) may not receive a response. Knowingly material misrepresentations may subject the sender to liability under 17 U.S.C. § 512(f). Counter-notices may be submitted in accordance with 17 U.S.C. § 512(g)(3).

Repeat Infringer Policy. Valkyrja Interactive will, in appropriate circumstances and at its sole discretion, terminate the accounts of users determined to be repeat infringers of intellectual property rights.

12. THIRD-PARTY SERVICES

The Service integrates with third-party services for authentication, data storage, AI inference, cross-device synchronization, analytics, and advertising measurement. The identity of these providers and the data they process is disclosed in the Privacy Policy. Your use of any third-party service made available through the Service is subject to that provider's terms of service and privacy policy. We are not responsible for the practices, availability, accuracy, or content of any third-party service.

13. PRIVACY

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, disclose, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.

14. DISCLAIMERS

THE FOLLOWING DISCLAIMERS ARE MADE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

THE SERVICE, INCLUDING ALL AI-GENERATED CONTENT, AI COMPANION CHAT RESPONSES, HEALTH DATA DISPLAYS, AND ALL OTHER FEATURES, IS PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VALKYRJA INTERACTIVE EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT
  • WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE
  • ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION
  • ANY WARRANTY REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR QUALITY OF ANY AI-GENERATED CONTENT
  • ANY WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS
  • ANY WARRANTY REGARDING THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICE
  • ANY WARRANTY THAT DEFECTS WILL BE CORRECTED

YOU ACKNOWLEDGE THAT AI-GENERATED CONTENT MAY CONTAIN ERRORS, BIASES, INACCURACIES, HALLUCINATIONS, OR INAPPROPRIATE MATERIAL. AI-GENERATED CONTENT MAY APPEAR ACCURATE DUE TO ITS LEVEL OF DETAIL OR SPECIFICITY EVEN WHEN IT CONTAINS MATERIAL INACCURACIES. YOU SHOULD NOT RELY ON ANY AI-GENERATED CONTENT WITHOUT INDEPENDENTLY VERIFYING ITS ACCURACY. YOUR USE OF ANY AI-GENERATED CONTENT IS AT YOUR SOLE RISK.

NO WARRANTY OF SAFETY OR SUITABILITY. VALKYRJA INTERACTIVE EXPRESSLY DISCLAIMS ANY WARRANTY THAT THE SERVICE — INCLUDING THE AI COMPANION CHAT, ANY CRISIS-RESPONSE FEATURE, ANY CONTENT FILTER, ANY AGE GATE, ANY USAGE LIMIT, AND ANY OTHER SAFETY FEATURE — IS SAFE, EFFECTIVE, ACCURATE, RELIABLE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR USER, INCLUDING WITHOUT LIMITATION USERS WITH MENTAL HEALTH CONDITIONS, USERS EXPERIENCING EMOTIONAL DISTRESS, OR USERS IN CRISIS. NO SAFETY OR MODERATION SYSTEM IS PERFECT, AND VALKYRJA INTERACTIVE MAKES NO REPRESENTATION OR WARRANTY THAT ANY SUCH SYSTEM WILL DETECT, PREVENT, OR MITIGATE ANY PARTICULAR HARM. YOU ARE SOLELY RESPONSIBLE FOR DETERMINING WHETHER THE SERVICE IS APPROPRIATE FOR YOU AND FOR DISCONTINUING USE IF IT IS NOT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY APPLICABLE LAW. IN SUCH CASES, THE WARRANTIES ARE LIMITED TO THE SHORTEST PERIOD AND NARROWEST SCOPE PERMITTED BY APPLICABLE LAW.

15. LIMITATION OF LIABILITY

Definition. For purposes of these Terms, the "Released Parties" means Valkyrja Interactive LLC, together with each of its past, present, and future parents, subsidiaries, affiliates, members, managers, officers, directors, employees, contractors, agents, attorneys, licensors, vendors, service providers, successors, and assigns. The defenses, disclaimers, waivers, releases, indemnities, limitations of liability, arbitration agreement, and other protections set forth in these Terms inure to the benefit of, and may be enforced by, each of the Released Parties as third-party beneficiaries to the extent applicable.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

IN NO EVENT SHALL VALKYRJA INTERACTIVE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR:

  • LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • PERSONAL INJURY OR EMOTIONAL DISTRESS
  • COST OF SUBSTITUTE GOODS OR SERVICES
  • UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA
  • STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE
  • AI-GENERATED CONTENT THAT IS INACCURATE, MISLEADING, HARMFUL, OR OTHERWISE OBJECTIONABLE
  • ANY ACTIONS TAKEN OR NOT TAKEN IN RELIANCE ON AI-GENERATED CONTENT
  • ANY EMOTIONAL ATTACHMENT, DEPENDENCY, OR DISTRESS ARISING FROM INTERACTIONS WITH AI FEATURES
  • ANY PHYSICAL INJURY OR HEALTH CONSEQUENCE ARISING FROM PHYSICAL ACTIVITY MOTIVATED BY THE SERVICE

REGARDLESS OF THE THEORY OF LIABILITY (INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY, FAILURE TO WARN, NEGLIGENT DESIGN, NEGLIGENT INFLICTION OF EMOTIONAL DISTRESS, INTENTIONAL INFLICTION OF EMOTIONAL DISTRESS, MISREPRESENTATION, FRAUD, STATUTE, OR ANY OTHER LEGAL OR EQUITABLE THEORY), EVEN IF VALKYRJA INTERACTIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOFTWARE-AS-A-SERVICE; PRODUCT LIABILITY WAIVER. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE SERVICE IS PROVIDED AS A SOFTWARE-AS-A-SERVICE OFFERING AND IS NOT A "PRODUCT," "GOOD," OR "MEDICAL DEVICE." TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE ANY AND ALL CLAIMS AGAINST VALKYRJA INTERACTIVE UNDER ANY THEORY OF PRODUCT LIABILITY, STRICT LIABILITY IN TORT, MANUFACTURING DEFECT, DESIGN DEFECT, FAILURE TO WARN, BREACH OF EXPRESS OR IMPLIED WARRANTY, OR ANY ANALOGOUS THEORY UNDER FEDERAL OR STATE LAW.

NON-PECUNIARY DAMAGES BAR. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VALKYRJA INTERACTIVE BE LIABLE FOR ANY NON-PECUNIARY OR NON-ECONOMIC DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION: PAIN AND SUFFERING; EMOTIONAL DISTRESS; MENTAL ANGUISH; LOSS OF ENJOYMENT OF LIFE; LOSS OF CONSORTIUM; LOSS OF COMPANIONSHIP, SOCIETY, OR AFFECTION; HUMILIATION; OR REPUTATIONAL HARM, WHETHER CHARACTERIZED AS DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE.

THE TOTAL AGGREGATE LIABILITY OF VALKYRJA INTERACTIVE AND THE OTHER RELEASED PARTIES, ARISING OUT OF OR RELATING TO THESE TERMS, THE PRIVACY POLICY, THE SAFETY POLICY, OR YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE NUMBER OR NATURE OF CLAIMS, SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU HAVE PAID TO VALKYRJA INTERACTIVE FOR IN-APP PURCHASES OR SUBSCRIPTIONS IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT FIRST GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00). THIS CAP IS CUMULATIVE AND NOT PER-INCIDENT; ALL CLAIMS BY YOU AND ALL RELATED PERSONS COLLECTIVELY ARE SUBJECT TO A SINGLE AGGREGATE CAP.

THE FOREGOING LIMITATIONS, EXCLUSIONS, WAIVERS, AND CAP APPLY (I) DESPITE ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY, (II) REGARDLESS OF WHETHER VALKYRJA INTERACTIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, (III) REGARDLESS OF WHETHER ANY OTHER PROVISION OF THESE TERMS IS HELD INVALID OR UNENFORCEABLE, AND (IV) AS AN ESSENTIAL ELEMENT OF THE BARGAIN BETWEEN YOU AND VALKYRJA INTERACTIVE, WITHOUT WHICH THE SERVICE WOULD NOT BE OFFERED TO YOU.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. NOTHING IN THIS SECTION 15 SHALL LIMIT LIABILITY THAT CANNOT BE LIMITED BY CONTRACT UNDER APPLICABLE LAW (INCLUDING, IN CALIFORNIA, LIABILITY UNDER CIVIL CODE SECTION 1668 FOR FRAUD, WILLFUL INJURY TO PERSON OR PROPERTY, OR VIOLATION OF LAW).

16. INDEMNIFICATION

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Released Parties (as defined in Section 15) from and against any and all claims, liabilities, damages, losses, judgments, settlements, costs, and expenses (including reasonable attorneys' fees, expert witness fees, and the costs of investigation and litigation) arising out of or relating to:

  • Your use of or inability to use the Service;
  • Your breach of any representation, warranty, or covenant in these Terms (including without limitation Sections 1.4, 1.5, 8.13, and 8.14);
  • Your violation of these Terms or any applicable law, regulation, or third-party right;
  • Your User Content;
  • Your reliance on AI-Generated Content;
  • Your interactions with the AI Companion Chat;
  • Any third-party claim arising from your use of the Service;
  • Any physical activity or health-related consequence arising from your use of the Service; and
  • Any claim, demand, action, or proceeding brought by, on behalf of, or for the benefit of you or any Related Person (as defined in Section 1.4), including without limitation any survivor action, wrongful-death claim, loss-of-consortium claim, derivative claim, claim by a parent or guardian, or claim by an heir, estate, beneficiary, or conservator.

Valkyrja Interactive reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with Valkyrja Interactive in asserting any available defenses. You shall not settle any matter affecting the Released Parties without Valkyrja Interactive's prior written consent.

17. BINDING ARBITRATION AND CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

17.1 Agreement to Arbitrate

You and Valkyrja Interactive agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the relationship between you and Valkyrja Interactive (collectively, "Disputes") shall be resolved exclusively through final and binding individual arbitration, rather than in court, except that either party may bring an individual action in small claims court for claims within the jurisdictional limits of that court.

17.2 Arbitration Rules

Arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, which are available at adr.org. The arbitration shall be conducted by a single arbitrator selected in accordance with AAA rules. The arbitration shall be conducted in English.

17.3 Arbitration Location

The arbitration shall take place in New Castle County, Delaware, or at another mutually agreed location. If the claim is for USD $25,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents, through a telephonic or video hearing, or by an in-person hearing.

17.4 Arbitration Fees

If you initiate arbitration, your arbitration fees will be limited to the AAA consumer filing fee. We will pay all other AAA fees and arbitrator compensation. If the arbitrator finds that the substance of your claim or the relief sought is frivolous or brought for an improper purpose, then the allocation of fees shall be governed by AAA rules.

17.5 Class Action, Class Arbitration, and Jury Trial Waivers

CLASS ACTION WAIVER. YOU AND VALKYRJA INTERACTIVE EACH AGREE THAT ANY DISPUTE-RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION OR PROCEEDING. Each may bring claims against the other only in an individual capacity, and not as a plaintiff, claimant, or class member in any purported class, collective, mass, representative, or private-attorney-general proceeding.

CLASS ARBITRATION WAIVER. THE ARBITRATOR SHALL HAVE NO AUTHORITY TO CONSOLIDATE THE CLAIMS OF MULTIPLE PARTIES, TO CONDUCT ANY CLASS, COLLECTIVE, MASS, OR REPRESENTATIVE ARBITRATION, OR TO AWARD CLASS-WIDE OR REPRESENTATIVE RELIEF. The arbitrator shall determine the rights and liabilities, if any, only of you and Valkyrja Interactive, and shall not preside over any form of representative or class proceeding.

JURY TRIAL WAIVER. If for any reason a Dispute proceeds in court rather than in arbitration, YOU AND VALKYRJA INTERACTIVE EACH WAIVE ANY RIGHT TO A JURY TRIAL to the maximum extent permitted by applicable law.

Bench Trial Fallback. If a court of competent jurisdiction holds the foregoing jury-trial waiver unenforceable in any forum (including, in California, under *Grafton Partners v. Superior Court*, 36 Cal. 4th 944 (2005)), you and Valkyrja Interactive agree, to the maximum extent permitted by such jurisdiction, that any Dispute proceeding in such court shall be tried as a bench trial (judge-only) without a jury.

17.6 Opt-Out (Limited to Arbitration Agreement Only)

You may opt out of the agreement to arbitrate set forth in this Section 17 by sending written notice to support@valkyrjainteractive.com within 30 days of your first use of the Service (or, with respect to a material amendment to this Section 17, within 30 days of the effective date of such amendment). Your notice must include your name, your account information, the email address associated with your account, and a clear statement that you wish to opt out of the arbitration agreement.

Scope of opt-out. Any opt-out under this Section 17.6 applies solely to the agreement to arbitrate in Section 17.1 and the corresponding arbitration procedures in Sections 17.2 through 17.4 and 17.9. Opt-out does not affect, and you remain bound by, all other provisions of these Terms, including without limitation the class action waiver and class arbitration waiver and jury-trial waiver in Section 17.5, the limitations period in Section 17.10, the forum-selection clause in Section 18, the mandatory pre-suit notice and informal-resolution requirement in Section 17.11, and all releases, waivers, indemnities, and limitations of liability set forth elsewhere in these Terms.

17.7 Severability of Arbitration Clause

If any portion of this arbitration agreement is found to be unenforceable, the remaining portions shall remain in full force and effect. If the class action waiver (Section 17.5) is found to be unenforceable in its entirety, then the entirety of this arbitration agreement shall be null and void, and the parties agree to submit to the exclusive jurisdiction of the courts specified in Section 18.

17.8 Survival

This arbitration agreement shall survive the termination of your account and these Terms.

17.9 Coordinated and Mass Arbitration Procedures

The parties intend that arbitration be an efficient, individualized forum for resolving disputes. To prevent abuse of the arbitration process through coordinated mass-filing tactics, the following bellwether procedure shall apply: if, within any rolling sixty (60) day period, twenty-five (25) or more demands for arbitration are filed by or with the coordination, assistance, or representation of the same law firm, group of law firms, or affiliated counsel, and such demands assert claims that present substantially common issues of law or fact (collectively, "Coordinated Claims"):

  • (a) the parties shall select up to ten (10) Coordinated Claims (five chosen by claimants' counsel and five chosen by Valkyrja Interactive) to proceed as bellwether arbitrations on an expedited basis;
  • (b) all other Coordinated Claims shall be stayed pending the conclusion of the bellwether arbitrations;
  • (c) following the conclusion of the bellwether arbitrations, the parties shall engage in good-faith mediation regarding the remaining Coordinated Claims for a period of not less than sixty (60) days; and
  • (d) any statute of limitations or contractual limitations period applicable to the stayed Coordinated Claims shall be tolled during the pendency of the stay and the mediation period.

The parties agree that this Section 17.9 is a fair and efficient mechanism for resolving Coordinated Claims and is not intended to delay or impair any individual claimant's right to a hearing.

17.10 Limitations Period

Except where prohibited by applicable law, any claim, dispute, or cause of action arising out of or relating to these Terms, the Privacy Policy, the Safety Policy, or the Service must be commenced (whether by filing a demand for arbitration, a small-claims action, or otherwise) within one (1) year after the claim, dispute, or cause of action first accrued. Any claim, dispute, or cause of action not commenced within this one-year period is permanently and forever barred, and the parties expressly waive any longer statutory limitations period to the maximum extent permitted by applicable law. This Section 17.10 shall survive termination of these Terms and your account.

17.11 Mandatory Pre-Suit Notice and Informal Resolution

As a condition precedent to initiating any arbitration, lawsuit, small-claims action, or other formal dispute-resolution proceeding (each, a "Formal Proceeding") against Valkyrja Interactive or any other Released Party, you must:

  • (a) Provide written notice of the dispute to Valkyrja Interactive at support@valkyrjainteractive.com (subject line: "Dispute Notice — Pre-Suit"), containing (i) your full name, (ii) your account email or identifier, (iii) a detailed description of the nature and basis of the dispute, (iv) the specific relief sought, and (v) your contact information for response;
  • (b) Allow Valkyrja Interactive sixty (60) days from receipt of such notice to investigate, respond, and attempt to resolve the dispute informally; and
  • (c) Engage in good-faith informal resolution for an additional thirty (30) days at the request of Valkyrja Interactive, including by participating in at least one telephone or video conference upon Valkyrja Interactive's reasonable request.

No Formal Proceeding may be commenced unless and until the foregoing notice and informal-resolution period has expired without resolution. The applicable statute of limitations and the contractual limitations period in Section 17.10 shall be tolled during the pendency of the notice and informal-resolution period required by this Section 17.11.

A Formal Proceeding commenced in violation of this Section 17.11 shall, at Valkyrja Interactive's election, be dismissed or stayed until you have complied with the requirements of this Section 17.11, and Valkyrja Interactive shall be entitled to recover its reasonable attorneys' fees and costs incurred in obtaining such dismissal or stay to the maximum extent permitted by applicable law.

18. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. To the extent that arbitration is not applicable, you agree to submit to the exclusive personal jurisdiction of the federal and state courts located in New Castle County, Delaware, for the resolution of any Dispute.

19. TERMINATION

19.1 Termination by You

You may terminate your account and stop using the Service at any time by deleting your account through Settings > Delete My Account within the app, or by contacting us at support@valkyrjainteractive.com. Uninstalling the app alone does not delete your account.

19.2 Termination by Us

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including but not limited to:

  • Violation of these Terms or the Acceptable Use Policy
  • Abuse of AI features or safety systems
  • Fraudulent, abusive, or unlawful activity
  • Nonpayment of applicable fees
  • Extended period of inactivity
  • At our discretion, for any reason or no reason, upon reasonable notice

19.3 Effect of Termination

Upon termination, your license to use the Service terminates immediately. We will delete your account data in accordance with our Privacy Policy.

Survival. The following provisions, and any other provision of these Terms that by its nature is intended to survive termination, shall survive termination of these Terms and your account: Section 1.4 (Age Misrepresentation; Forfeiture of Claims), Section 1.5 (User Representations; Restricted Users), Section 6.2 (License to User Content), Section 6.3 (Content Responsibility), Section 7 (AI-Generated Content), Section 8.4 (Emotional Attachment Disclaimer), Section 8.10 (Assumption of Risk; Release; Covenant Not to Sue), Section 8.11 (No Special Relationship), Section 8.12 (No Expectation of Privacy in Flagged Content), Section 8.13 (Pre-Chat Acknowledgments), Section 8.14 (Mandatory Mitigation), Section 11 (Intellectual Property, including the DMCA provisions of Section 11.3), Section 14 (Disclaimers), Section 15 (Limitation of Liability), Section 16 (Indemnification), Section 17 (Binding Arbitration and Class Action Waiver, including Sections 17.5, 17.9, 17.10, and 17.11), Section 18 (Governing Law and Jurisdiction), this Section 19.3, and Section 20 (General Provisions).

20. GENERAL PROVISIONS

20.1 Entire Agreement; Order of Precedence

These Terms, together with the Privacy Policy, the Safety Policy, and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Valkyrja Interactive regarding the Service and supersede all prior agreements and understandings, whether written or oral.

Order of Precedence. In the event of any conflict or inconsistency between or among (i) these Terms, (ii) the Privacy Policy, and (iii) the Safety Policy or any other supplementary policy or guideline published by Valkyrja Interactive, the order of precedence shall be (i) > (ii) > (iii), provided that the Privacy Policy shall control on matters relating exclusively to data collection, use, sharing, retention, and user rights with respect to personal information.

20.2 Severability and Reformation

If any provision of these Terms — or any application thereof to any person, entity, or circumstance — is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, void, unconscionable, or otherwise unenforceable, then: (a) such provision shall be reformed and modified to the minimum extent necessary to render it valid and enforceable, while preserving to the maximum extent possible the original intent and economic effect of the parties; (b) if such reformation is not possible, the offending provision shall be severed; and (c) all remaining provisions of these Terms shall continue in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision or any other application of such provision.

20.3 Waiver

The failure of Valkyrja Interactive to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Valkyrja Interactive.

20.4 Assignment; Binding on Successors, Heirs, and Estates

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets. Any attempted assignment in violation of this section shall be null and void.

These Terms — including, without limitation, all waivers, releases, indemnities, limitations of liability, the arbitration agreement, the class action waiver, the limitations period in Section 17.10, and the dispute-resolution provisions — are binding upon and inure to the benefit of you, your heirs, executors, administrators, personal representatives, estate, trustees, beneficiaries, successors, and assigns. Any claim brought by, through, under, or on behalf of you (including by any spouse, parent, child, guardian, dependent, heir, estate, beneficiary, conservator, or other person), whether as a survivor action, wrongful death claim, loss-of-consortium claim, derivative claim, or otherwise, shall be subject to all provisions of these Terms as if brought by you directly.

20.5 Force Majeure

Valkyrja Interactive shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to natural disasters, pandemic, war, terrorism, government action, power failures, internet outages, third-party service disruptions, or other force majeure events.

20.6 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights. No person other than you and Valkyrja Interactive has any right to enforce any provision of these Terms.

20.7 Notices

We may provide notices to you by posting updates within the Service, by email (if available), or by other reasonable means. You may provide notices to us by emailing support@valkyrjainteractive.com.

20.8 Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations in connection with your use of the Service.

20.9 Government Use

If you are a U.S. government end user, the Service is a "Commercial Item" as defined in 48 C.F.R. §2.101, and is licensed in accordance with these Terms.

20.10 Electronic Acceptance and Signature

By tapping "Agree," "Accept," "Continue," "Sign In," or any analogous button or control during onboarding, account creation, or any later acceptance flow, you (a) electronically sign these Terms and the Privacy Policy, (b) consent to the use of electronic records, electronic signatures, and electronic delivery of notices and disclosures, and (c) acknowledge that such electronic signature constitutes a valid, binding, enforceable signature under the federal Electronic Signatures in Global and National Commerce Act (15 U.S.C. § 7001 et seq., the "ESIGN Act"), the Uniform Electronic Transactions Act ("UETA"), and any analogous laws of any other jurisdiction. You agree that the records of your acceptance maintained by Valkyrja Interactive (including any timestamp, account identifier, device identifier, and acceptance event log) shall be admissible evidence of your acceptance and binding agreement to these Terms in any judicial, arbitral, or administrative proceeding.

20.11 California Savings Clause

For users who are California residents: nothing in these Terms is intended to waive any right that, under California law, cannot be waived by contract, including without limitation any right under California Civil Code Section 1668 (relating to fraud, willful injury, or violation of law). To the extent a provision of these Terms would be unenforceable under California law as to a California resident, such provision shall be reformed pursuant to Section 20.2 to the maximum extent enforceable, and all remaining provisions shall remain in full force and effect.

20.12 Headings; Construction

Section headings are for convenience only and do not affect interpretation. The words "include," "includes," and "including" are deemed to be followed by the words "without limitation." These Terms shall be construed according to their fair meaning and not strictly for or against either party, and the rule of contra proferentem shall not apply.

21. CHANGES TO THESE TERMS

We may update these Terms from time to time. When we make changes, we will:

  • Update the "Last Updated" date at the top of these Terms; and
  • Provide notice through the Service by in-app notification, prominent disclosure, or other reasonable means.

Material Changes. For changes that materially expand your obligations or materially reduce your rights — including, without limitation, changes to the agreement to arbitrate, the class action or class arbitration waiver, the limitation of liability, the limitations period, the releases or indemnities, or the categories of permitted uses of your data — Valkyrja Interactive will provide in-app notice and require your affirmative re-acceptance (such as by tapping a button labeled "I Agree" or similar) before continued access to materially affected features. Until such re-acceptance, the prior version of the affected provision shall continue to apply to your use of those features.

Non-Material Changes. For non-material changes (including clarifications, contact-information updates, formatting changes, and similar revisions), your continued use of the Service after the effective date of such changes constitutes your acceptance of the revised Terms.

Your Right to Decline. If you do not agree to a revised version of these Terms, you must stop using the Service and may delete your account in accordance with Section 19.1.

22. CONTACT US

If you have questions about these Terms, please contact us:

Valkyrja Interactive LLC

Attn: Legal

Email: support@valkyrjainteractive.com

Website: stride-pet.com

23. CALIFORNIA CONSUMER NOTICE

Pursuant to California Civil Code § 1789.3, California residents are entitled to the following specific consumer-rights notice:

The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

The Service is provided by Valkyrja Interactive LLC. The price of the Service and any in-app purchases or subscriptions is disclosed at the point of purchase within the iOS App Store, the Google Play Store, or the relevant in-app purchase flow.

24. APPLE APP STORE PROVISIONS

The following provisions apply to your use of the Service to the extent the Service is downloaded from or used on a device running Apple's iOS, watchOS, iPadOS, or macOS operating systems (the "Apple Service"). These provisions are required by Apple Inc. ("Apple") and apply only to such use of the Apple Service:

24.1 Acknowledgment

You acknowledge that these Terms are concluded between you and Valkyrja Interactive only, and not with Apple. Valkyrja Interactive (and not Apple) is solely responsible for the Apple Service and the content thereof. These Terms may not provide for usage rules for the Apple Service that are in conflict with the Apple Media Services Terms and Conditions as of the Effective Date (which you acknowledge you have had the opportunity to review).

24.2 Scope of License

The license granted to you for the Apple Service is limited to a non-transferable license to use the Apple Service on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the Apple Service may be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing.

24.3 Maintenance and Support

Valkyrja Interactive (and not Apple) is solely responsible for providing any maintenance and support services with respect to the Apple Service, as specified in these Terms or as required under applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Apple Service.

24.4 Warranty

Valkyrja Interactive is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Apple Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Apple Service to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apple Service, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Valkyrja Interactive's sole responsibility.

24.5 Product Claims

You and Valkyrja Interactive acknowledge that Valkyrja Interactive, not Apple, is responsible for addressing any claims of you or any third party relating to the Apple Service or your possession and/or use of the Apple Service, including but not limited to: (i) product liability claims; (ii) any claim that the Apple Service fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with the Apple Service's use of HealthKit.

24.6 Intellectual Property Rights

You and Valkyrja Interactive acknowledge that, in the event of any third-party claim that the Apple Service or your possession and use of the Apple Service infringes that third party's intellectual property rights, Valkyrja Interactive, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

24.7 Legal Compliance

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

24.8 Developer Contact

Direct any questions, complaints, or claims to: Valkyrja Interactive LLC, support@valkyrjainteractive.com.

24.9 Third Party Terms of Agreement

You must comply with applicable third-party terms of agreement when using the Apple Service.

24.10 Third-Party Beneficiary

You and Valkyrja Interactive acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

25. GOOGLE PLAY PROVISIONS

The following provisions apply to your use of the Service to the extent the Service is downloaded from or used on a device running Google's Android operating system (the "Google Service"):

25.1 Acknowledgment

You acknowledge that these Terms are between you and Valkyrja Interactive only, and not with Google LLC ("Google"). Valkyrja Interactive, not Google, is solely responsible for the Google Service and the content thereof.

25.2 No Google Warranty or Support

Google has no obligation to provide maintenance, support, or warranty services with respect to the Google Service. You agree that any claims relating to the Google Service shall be addressed to Valkyrja Interactive in accordance with these Terms, and not to Google.

25.3 Compliance with Google Play Terms

Your use of the Google Service must comply with Google's then-current Google Play Terms of Service.