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Frequently Asked Questions
What is Stride?
Stride is an AI pet companion app for iPhone, Apple Watch, and Android. Create a pet with its own personality, memories, and voice. Your real steps power the care loop — walk to feed, bond, and grow together. Chat with your pet in-character, and build a relationship that deepens over time.
Is Stride free?
Yes! The core experience — pet care, step tracking, hatching, collecting, widgets, and chat — is completely free. Stride offers optional Creation Packs (in-app purchase) for AI-generated custom pets.
How does HealthKit work with Stride?
Stride reads your step count, active energy, exercise minutes, and stand hours from Apple Health. This data never leaves your device and is never sold or shared. You can grant or revoke access anytime in iOS Settings > Privacy & Security > Health > Stride.
Do I need an Apple Watch?
No. Stride works great on iPhone alone. An Apple Watch adds a companion app and complications so your pet is always visible on your wrist, but it's completely optional.
What is AI Pet Studio?
AI Pet Studio lets you design a custom pet using AI. Choose a species, pick a theme (Astronaut, Pirate, Wizard, etc.), and optionally add a description. The AI generates a unique character just for you. This feature uses Creation Packs (in-app purchase).
What is the AI Companion Chat?
AI Companion Chat lets you have conversations with your pet. Your pet has a unique personality and remembers things you share — milestones, inside jokes, your daily life. It's powered by AI, not a real person. Users must be 18+ and signed in to use this feature.
Does Stride sell my data?
No. We never sell your data. We never serve third-party ads. Your health data stays on your device. See our Privacy Policy for full details.
How do I restore my purchases?
Go to Settings > Restore Purchases in the app. Your Creation Pack credits are tied to your Apple ID and will be restored automatically.
Account Deletion
You can delete your account and all associated data at any time:
- Open Stride on your iPhone
- Go to Settings (bottom tab)
- Tap Delete My Account
- Confirm deletion
This permanently deletes your account, all companion data, AI memories, custom pet images, and chat history. This action cannot be undone.
You can also request deletion by emailing support@valkyrjainteractive.com.
Contact Us
Have a question, found a bug, or want to share feedback?
support@valkyrjainteractive.comWe typically respond within 24-48 hours.