STRIDE PRIVACY POLICY

Last Updated: August 16, 2026

Effective Date: August 16, 2026

Document Version: 2026-08-16

This Privacy Policy explains how Valkyrja Interactive LLC ("Valkyrja Interactive," "we," "us," or "our") collects, uses, discloses, retains, and protects personal information when you use the Stride applications for iOS and Android, Stride widgets, the website at stride-pet.com, and related services (collectively, the "Service").

Valkyrja Interactive LLC is the controller or business responsible for the personal information described in this Policy. Certain providers process information on our behalf as described below.

This Policy describes our data practices. Where applicable law requires consent, such as for health-platform access or certain tracking technologies, we request it separately.

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1. ELIGIBILITY AND CHILDREN

Stride's public informational pages may be viewed without creating an account. You must be at least 13 years old to create an account or use the Stride apps or interactive features. The Service is not directed to children under 13, and we do not knowingly collect personal information from a child under 13. Users who are at least 13 but have not reached the age of legal majority where they live may use eligible features other than AI Companion Chat only with permission from a parent or legal guardian and subject to any higher age or parental-authorization requirement imposed by applicable law.

AI Companion Chat is available only to individuals who are at least 18 years old and are otherwise legally eligible to use the feature under applicable law. We do not knowingly permit anyone under 18 to use AI Companion Chat.

If we learn that a child under 13 provided personal information, we will take reasonable steps to delete the information and restrict the associated account as required by applicable law. If we learn that an individual under 18 accessed AI Companion Chat, we will restrict access to Chat and address the associated Chat information as required by applicable law. A parent or guardian who has a concern may contact support@valkyrjainteractive.com.

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2. INFORMATION WE COLLECT

The information we collect depends on the device, platform, permissions, account type, and features you use.

2.1 Account and Identity Information

We collect account and profile information, including account identifiers; your email address or display name when provided; your selected sign-in method; records of your acceptance of the Terms; and your acknowledgements, permissions, and privacy choices. We also collect communications you send to our support, privacy, safety, or legal contacts.

Apple may provide a private relay email address if you use Hide My Email. Authentication providers process your credentials; we do not receive your Apple or Google password.

2.2 Content and Information You Provide

We may collect:

• pet names, species, themes, customization instructions, image-generation prompts, and practice-scenario inputs;
• messages submitted to AI Companion Chat and guided-reflection features, including audio you submit through Live Voice;
• speech-to-text and Live Voice transcripts;
• reports, feedback, and other content you submit; and
• information you voluntarily include in messages, which may reveal sensitive matters such as health, emotions, relationships, beliefs, or finances.

Please do not submit information that you do not want processed as described in this Policy. The Service is not designed to receive medical records, government identification numbers, financial-account credentials, or other highly sensitive records.

2.3 AI and Service-Generated Information

We generate and retain information through your use of the Service, including AI-generated content; conversation content and related records; journal entries, Pet Notes, summaries, and other derived content; gameplay and companion state; purchase entitlements; and records used to operate, secure, and protect the Service.

2.4 Activity and Consumer Health Data

With your permission, Stride may read step-count information from Apple HealthKit or Google Health Connect.

Stride may also generate derived activity or gameplay information, including daily activity summaries, step balance, rewards earned from activity, activity trends, and activity context used to personalize requested features. Section 4 contains our Consumer Health Data Privacy Notice.

2.5 Voice Input

If you use speech-to-text dictation, Stride requests microphone and speech-recognition permission. Apple or Google operating-system speech services may process the audio to produce a transcript under the platform provider's terms and device settings. Stride uses the resulting transcript as your message and does not retain the raw microphone recording. The platform speech provider may process or retain information under its own policies.

If you use Live Voice, Stride requests microphone permission and transmits audio captured during the session to OpenAI to transcribe speech and generate AI responses. We retain completed transcripts and AI responses as Chat records. We do not separately store raw audio, although OpenAI may retain audio and related content as described in Section 6.3.

2.6 Purchases and Subscriptions

We receive purchase and subscription information from Apple App Store or Google Play, such as product and transaction identifiers, subscription and entitlement status, renewal or expiration details, price and currency, and refund or revocation status.

Apple and Google process payment credentials. We do not receive your complete payment-card number.

2.7 Device, Diagnostics, Security, and Usage Information

We and our providers may collect:

• device type, operating system, app version, language, time zone, and general region;
• IP address, request and server-log information, and app or installation identifiers;
• device-integrity and fraud-prevention signals;
• crash, performance, and error information;
• feature, session, and purchase-flow events; and
• notification tokens and delivery status if you enable notifications.

We do not request precise GPS location for the Service. Providers may infer an approximate region from an IP address.

2.8 Analytics and Advertising Attribution

Depending on your platform, permissions, and settings, we may collect or receive:

• website pages, referring URLs, campaign parameters, store-link clicks, browser information, and cookie or local-storage identifiers;
• app, device, and analytics identifiers;
• IDFA when you grant App Tracking Transparency permission and Android Advertising ID where available;
• install-source, campaign, and referrer information; and
• purchase, subscription, conversion, and engagement events used to measure our own campaigns.

We do not use Chat content or consumer health data for advertising attribution or ad targeting.

2.9 Information We Do Not Intentionally Collect

Stride does not request access to your contacts, calendar, or precise GPS location. We do not collect biometric identifiers or intentionally collect browsing history outside the Service.

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3. SOURCES OF INFORMATION

We collect information:

• directly from you;
• automatically from the apps, website, devices, and servers;
• from Apple HealthKit or Google Health Connect with your permission;
• from Apple, Google, Firebase, app stores, and authentication providers;
• from analytics, crash-reporting, security, and attribution providers;
• from AI providers that process requests on our behalf; and
• from other users or authorities when they submit a report concerning the Service.

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4. CONSUMER HEALTH DATA PRIVACY NOTICE

This Section is Stride's Consumer Health Data Privacy Notice, including for purposes of the Washington My Health My Data Act and similar laws where applicable.

4.1 Categories and Sources

The consumer health data we may collect includes:

• step-count records authorized through Apple HealthKit or Google Health Connect;
• activity dates, trends, goals, and summaries;
• derived step balance, activity rewards, and gameplay state;
• activity context included in an AI feature at your request; and
• health- or wellness-related information you voluntarily include in Chat, guided reflections, support requests, or other content.

Sources include you, your device, Apple HealthKit, Google Health Connect, and information generated from those sources.

4.2 Purposes

We collect and use consumer health data to:

• provide activity-powered gameplay and rewards;
• display activity progress you request;
• synchronize derived gameplay state across supported devices;
• operate, troubleshoot, and measure activity-powered features using derived activity events, such as the number of steps credited during a sync;
• personalize companion, journal, or Chat features you choose to use;
• troubleshoot user-reported problems; and
• comply with law and respond to valid rights requests.

We do not use consumer health data for advertising, targeted advertising, marketing profiles, data-broker activities, or sale.

4.3 Sharing

Depending on the feature, consumer health data or derived activity context may be processed by:

• Apple or Google as the health-platform source and operating-system provider;
• Google Cloud and Firebase to store and synchronize derived gameplay or companion state and to process derived activity events, such as the number of steps credited during a sync, for feature operations and measurement;
• OpenAI to generate a live Chat response when activity context is included in a Chat request; and
• Google, including Gemini, to generate a journal entry, Pet Note, reflection, image, personality, or other requested AI output when the relevant input includes health- or wellness-related content.

We do not share consumer health data with AppsFlyer or advertising platforms.

4.4 Your Controls and Rights

You may revoke Stride's access to Apple HealthKit or Google Health Connect through the applicable device settings. Revoking access stops future collection from the health platform but does not automatically delete derived gameplay state or information previously included in Chat, journal entries, or other records.

You may request access to or deletion of consumer health data by using available in-app controls or emailing support@valkyrjainteractive.com with the subject line Consumer Health Data Request. We will verify and process the request as required by applicable law, including by directing processors to act on a verified deletion request where required. Backup copies are handled under applicable law and our retention procedures.

You may withdraw consent to future collection or sharing of consumer health data by revoking health-platform access, discontinuing the optional feature that requests the information, or contacting us. Withdrawal does not affect processing that was lawful before withdrawal.

We will not collect, use, or share additional categories of consumer health data, or use existing consumer health data for materially different purposes, without providing any additional notice and obtaining consent where required.

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5. HOW WE USE PERSONAL INFORMATION

Where we rely on legitimate interests, those interests include operating, securing, supporting, and improving the Service and understanding whether our own campaigns are effective. You may object where applicable.

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6. AI FEATURES AND CHAT DATA

6.1 AI Disclosure

Stride uses artificial intelligence to generate pet images, animations, personality profiles, practice scenarios, journal entries, Pet Notes, guided reflections, and companion Chat responses. The AI companion is not human and does not have consciousness, emotions, intentions, or professional judgment.

6.2 Conversation Records and Derived Records

We retain messages you submit, completed Live Voice transcripts, AI responses, and associated conversation state to provide conversation continuity, personalization, safety and usage controls, support, and requested derived features. We may generate and retain journal entries, Pet Notes, summaries, and other records from conversations.

Conversation content and derived records are associated with your account and are retained as described in Section 9. You may request deletion through available in-app controls or by contacting support. Deleting a derived record does not necessarily delete the source conversation unless the deletion control or request covers both.

6.3 AI Providers

OpenAI. OpenAI provides AI Companion Chat, including Live Voice, and may receive messages, Live Voice audio and transcripts, relevant conversation and companion context, and generated responses. OpenAI may retain provider-side conversation state for certain Chat interactions until we request deletion. OpenAI states that API content is not used to train its models unless the customer opts in and that certain API content may be retained in abuse-monitoring logs for up to 30 days, subject to the exceptions described in OpenAI's policies.

Google, including Gemini. Google provides certain image, personality, animation, practice, journal, reflection, and Pet Note features. Google Cloud and Firebase may also continue to store Stride records created through earlier versions of the Service under the category-specific retention criteria in Section 9. Separately, Google states that Gemini prompts, relevant context, and outputs may be retained for up to 55 days for abuse monitoring, and flagged content may be reviewed by authorized personnel. Google's use of Gemini content for product improvement depends on the service tier and configuration we use.

We do not use personal information to train our own general-purpose AI models.

6.4 Safety Processing

We use automated safety and abuse-prevention measures to identify certain prohibited, unsafe, or abusive content. These measures are imperfect and do not review every possible risk. If content indicates a potential crisis or violates applicable rules, the Service may block or modify a response, display safety information, limit access, or retain limited records where reasonably necessary for security, legal compliance, and incident handling.

If you submit a safety report, authorized personnel may review the report and any message, screenshot, or related context you choose to include to investigate the issue, respond, enforce our rules, and improve safety. Safety reports are retained under the support and rights-request criteria in Section 9.

The AI Companion Chat is not a medical, mental-health, legal, financial, or emergency service and is not monitored by humans in real time. See our Safety Policy.

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7. HOW WE DISCLOSE INFORMATION

We disclose personal information only as described in this Policy, at your direction, or as permitted by law.

7.1 Processors and Service Providers

These companies process information under their own terms and, where applicable, agreements with us.

7.2 Legal, Safety, and Corporate Disclosures

We may disclose information:

• to comply with applicable law, legal process, or enforceable governmental requests;
• when reasonably necessary to protect users, the public, our rights, or the integrity of the Service;
• to investigate fraud, security incidents, abuse, or violations of our Terms;
• in connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets, subject to applicable notice requirements; or
• with your direction or consent.

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8. SALE, SHARING, ADVERTISING, AND TRACKING

We do not sell personal information for money and do not knowingly exchange personal information for other valuable consideration. We do not use Chat content, journal entries, Pet Notes, or consumer health data for advertising or targeted-advertising profiles.

Our disclosure of advertising or device identifiers and conversion events to attribution or campaign-measurement providers may nevertheless constitute a "sale," "sharing," "targeted advertising," or similar regulated activity under some state laws. Depending on your jurisdiction, you may opt out by:

• declining or revoking App Tracking Transparency permission on iOS;
• resetting or deleting the Android Advertising ID where available;
• using available website cookie or browser controls;
• using an applicable provider opt-out; or
• emailing support@valkyrjainteractive.com with the subject line Privacy Opt-Out.

Where required by law, we process recognized browser-based opt-out preference signals as requests to opt out for the browser or device that sends the signal.

Our website may use cookies, local storage, and similar technologies for necessary operation, analytics, fraud prevention, and campaign measurement. We request consent before using non-essential technologies where required by law.

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9. RETENTION

We retain personal information for a period reasonably necessary for the disclosed purpose, taking account of account status, user controls, feature operation, security, legal obligations, disputes, and provider limitations.

Deletion from active systems may not immediately remove information from encrypted backups, disaster-recovery systems, provider security logs, or records retained to comply with law. Such information is restricted from ordinary use and removed or isolated according to applicable retention and restoration procedures.

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10. ACCOUNT AND DATA DELETION

You may request account or personal-data deletion:

• through the available Delete Account control in Stride; or
• by emailing support@valkyrjainteractive.com with the subject line Account Deletion Request or Privacy Request.

We may take reasonable steps to verify that the requester controls the account. After verification, we will process the request across active systems and instruct applicable processors to delete or de-identify covered information, subject to lawful exceptions and provider limitations. Uninstalling the app does not delete an account or cloud data.

Account deletion does not automatically cancel an Apple App Store or Google Play subscription. You must manage or cancel the subscription through the applicable store.

We may retain limited information where required or permitted for tax, accounting, fraud prevention, security, legal claims, regulatory compliance, or proof that a request was completed. We do not use retained exception data for ordinary product personalization or advertising.

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11. YOUR PRIVACY RIGHTS

Depending on your location and subject to applicable exceptions, you may have rights to:

• know or access personal information;
• obtain a portable copy;
• correct inaccurate information;
• delete information;
• restrict or object to processing;
• withdraw consent without affecting prior lawful processing;
• opt out of sale, sharing, targeted advertising, or certain profiling;
• appeal a denial of a request; and
• complain to a competent privacy or data-protection authority.

Submit a request through available in-app controls or email support@valkyrjainteractive.com. Describe the right you wish to exercise and the account involved. We will verify and respond within the period required by applicable law. Authorized agents may submit requests where permitted, subject to verification of their authority and the consumer's identity.

11.1 California Notice

The categories collected during the preceding 12 months, sources, business purposes, disclosures, and retention criteria are described in Sections 2, 3, 5, 7, and 9. We do not sell personal information for money. Our attribution practices may constitute sale or sharing under California law as described in Section 8.

California residents may request access, correction, deletion, or portability and may opt out of covered sale, sharing, or targeted advertising. Where applicable, you may also direct us to limit covered uses or disclosures of sensitive personal information. We will not discriminate against you for exercising a protected right.

11.2 Other United States Privacy Rights

Residents of states with applicable comprehensive privacy or consumer-health laws may exercise the rights provided by those laws, including any right to appeal our decision. To appeal, reply to our decision or email support with the subject line Privacy Appeal.

11.3 EEA, United Kingdom, and Switzerland

Where applicable, you may request access, correction, erasure, restriction, portability, or objection; withdraw consent; and lodge a complaint with the supervisory authority in your country. When processing is based on legitimate interests, you may request information about the balancing assessment.

Valkyrja Interactive LLC is established in the United States. Contact us using Section 17 for information about applicable transfer safeguards.

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12. INTERNATIONAL PROCESSING

We and our providers primarily process information in the United States and other countries where they operate. Those countries may have different privacy laws.

Where required, we rely on lawful transfer mechanisms and safeguards, which may include adequacy decisions, contractual protections such as the European Commission's Standard Contractual Clauses, the United Kingdom International Data Transfer Addendum, and supplementary technical or organizational measures.

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13. AUTOMATED PROCESSING

Stride uses automated systems to generate AI content, calculate gameplay and activity rewards, personalize requested features, enforce rate limits, and identify certain safety or security signals. These systems are not used to make decisions that produce legal or similarly significant effects about you.

No automated system is perfect. You may contact support if you believe an automated restriction was applied incorrectly.

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14. SECURITY

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If a security incident affects personal information, we will investigate and provide notices to affected individuals and authorities when and as required by applicable law.

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15. THIRD-PARTY POLICIES

Additional information about important providers is available at:

• OpenAI API Data Controls
• Google Gemini API Abuse Monitoring
• Google Cloud Privacy Notice
• Google Privacy Policy
• Apple Privacy Policy
• AppsFlyer Services Privacy Policy
• AppsFlyer Opt-Out

Third-party websites and services are governed by their own terms and policies.

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16. CHANGES TO THIS POLICY

We may update this Policy to reflect changes in the Service, providers, law, or our practices. We will update the date and version above and provide any additional notice required by law. When applicable law requires consent for a new or materially different practice, we will obtain it before beginning that processing.

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17. CONTACT

For privacy questions, rights requests, deletion requests, or complaints, contact:

Valkyrja Interactive LLC

Attn: Privacy

Email: support@valkyrjainteractive.com

Website: https://stride-pet.com

You may also complain to the privacy or data-protection authority with jurisdiction over you.