Support

Stride is a pet companion app for iPhone and Android. Create a pet with its own personality, chat in character, build continuity over time, practice important conversations, and read reflections based on your interactions and shared in-app story. Steps support food, eggs, and care, but companionship is the center.

Stride is free to start. Core companion chat, reflection, practice, and pet care are available without ads, with optional Stride Pro and creation packs for advanced companion and creative features. Current prices are shown in the App Store, Google Play, and in-app purchase screens.

With your permission, Stride reads your step count from Apple Health or Google Health Connect. We use it to calculate activity-powered features, such as step balances and rewards, and may use derived activity events to understand and improve those features. We do not sell health data or use it for advertising. You can grant or revoke access in your device settings.

Pet Studio lets you design a custom pet. Choose a species, pick a theme such as Astronaut, Pirate, or Wizard, and optionally add a description. Stride generates a custom pet concept for you. Advanced creation features may require Stride Pro or creation packs.

Companion chat lets you have conversations with your pet. Your pet has a unique personality and remembers things you share, including milestones, inside jokes, and daily moments. It is generated software, not a real person. Companion Chat is available only to users who are 18 or older and requires sign-in.

Stride does not sell personal information for money or show third-party ads. We use limited analytics and campaign-measurement services. Some laws may treat those disclosures as a sale or sharing and give you opt-out rights. We do not use health data for advertising. See our Privacy Policy for details.

Go to Settings > Restore Purchases in the app. Purchases and subscriptions are handled by Apple or Google and are tied to the store account used at purchase time.